Alive Day

Last night I watched Alive Day Memories: Home From Iraq on HBO. Hosted and produced by James Gandolfini it was an inspiring, moving, horrifying and ultimately even-handed and unapologetic account of wounded Iraq War Veterans. These soldiers suffered egregious injuries, most as a result of IEDs, and their wounds are horrific. They very bluntly show their stumps, their surgery scars, prosthetic eyes and limbs. While I sometimes wanted to look away I forced myself to watch. These soldiers are fighting in a war that I support and it would have been hypocritical of me to look away.

Like anyone wounded as badly as these people were, the subjects of the show were serious and contemplative. Each is still grappling with their newly defined lives and what their injuries mean for their futures. It was an amazing television experience and Gandolfini was an unobtrusive presence -- asking questions, shaking their hands and hugging the soldiers after the interviews. Many times he was hidden by a cameraman and you rarely saw his face. Their stories were permitted to stand as testimonies to their strength, courage, luck and pluck. I don't think that they were politicized in any way. This lack of politicization, in and of itself, deserves mention in a media landscape where the soldier is a pawn in each side's never ending political chess match.

Many of these soldiers have undergone multiple surgeries -- one, 46 in 16 months -- and the care-level is a testament to the doctors and the medical professionals of this country. Many of these soldiers should, by rights, be dead. The interviewees and all the wounded and fallen soldiers, airmen and sailors deserve our respect, admiration, love and support. They certainly have mine. Everybody, war supporters and non-supporters alike should watch this show. It's important. Also, and finally, make a donation to some of the many charities that support the wounded and their families:

This is a good compendium of charities serving the military and military families. I donate to Fisher House and Operation Homefront each year around Christmas. I'm also going to donate to this organization that I learned about through this program: The Wounded Warrior Project.

God bless the troops -- the ones still in harm's way, and the ones recovering from their injuries.

On-Demand Fiasco

The Sopranos ended its run this past weekend.

I still have yet to see it.

Sunday night I was exiled to my basement by a hen party held by Mrs. Agricola. I'm not sure why it happened when it happened but there was some complex algorithm of other Sunday night, all-female get togethers at which neighbor-ladies gather to watch the execrable Desperate Housewives over the past two years which we have never hosted . . . I can't pretend to understand.

I didn't mind too much however because I knew that I'd catch the finale On-Demand, Monday night. Except that I didn't. RCN -- stellar cable provider that it is -- was unable to deliver HD HBO and On-Demand on Monday night. After several abortive attempts to get On-Demand to work I spent 30 minutes on hold before connecting with a service rep.

The guy was very nice but he, and, so he said, the entire organization didn't know why the outage was happening. Ninety percent of his calls dealt with the same issue last night. It appears everybody was trying to catch the Sopranos finale On-Demand and the RCN system couldn't handle the load. He also posited that a Saturday night firmware update may have been responsible, but no one knew for sure. RCN seems to have a tremendous IT department -- a system wide firmware update and/or high traffic basically crippled their system on a pair of nights that they should have known would have been very high traffic nights.

Last night's call was our third in two weeks for poor On-Demand performance, and our patience is wearing thin with RCN. That they are IT-incompetent should not surprise me because RCN sends monthly bills every other month, and they never once reached me when I'd established email billing. For this service I pay $137 each month.